Devices

Tap Menu > Devices to add, edit, delete, share devices or export diagnostic information.

Add a Device

Tap + and select a way to add device(s):

  • Add Without Signup: Add a device by scanning its QR code without a cloud account. You need to enable Add Without Signup on the device and set a strong password first. Only live view, playback, alarm, and device configuration are available for devices added in this way.
  • Scan: Scan the device’s QR code. You need to log in to your cloud account first.
  • Manual Add: Add a device by IP/Domain or MyDDNS.
  • Auto-Search in LAN: Search devices on the same network with your mobile phone. Make sure the device and your mobile phone are connected to the same wireless router.
  • Add Wi-Fi Device: Add a device via a Wi-Fi network. You may choose to add it as a local or as a cloud device. Local devices can only be used on the Wi-Fi network.
    • Add in AP mode: This method works only when both the Wi-Fi device and the app support AP mode. Enter the required information including the device name and Wi-Fi password in the app to add the device. After the device is added successfully, wait for the device to get online. The device is ready for use when it is online. If the adding failed, please try adding the device by connecting its Wi-Fi or scanning the QR code.
    • Scan QR code: Enter the required information including the device name and Wi-Fi password in the app to generate a QR code. Use the camera to scan the QR code to add the device. After the device is added successfully, wait for the device to get online. The device is ready for use when it is online.
  • You may enter the device register code manually if QR code scanning fails.
  • Username and password: Enter the username and password of the device.
  • Streaming Media Protocol: Default is recommended.

Device List

  • Local device: The maximum number is not limited.
  • Cloud device: The App displays a maximum number of 5,000 cloud devices (including cloud device and devices shared from others).
  • Device added using the Add Without Signup feature: The maximum number is not limited.

When the total device number (including all the above three) exceeds 64, the App enters the large device number mode, and a device goes online when it comes to use (including but not limited to live view, playback, enabling alarm notification).

Share a Device/Channel

  1. Tap the cloud device.
  2. Tap 📤.
  3. Configure the sharing settings:
    • Share To: Enter cloud accounts to share with in the text box, or tap + and then choose account(s) from your recent sharing.
    • Valid Period: 30 days by default. The entered time should not be earlier than the current time.
    • Sharing Permission: Specify permissions that the user(s) are allowed by selecting a role or function(s), depending on the device or channel that you have selected. A role is a user on the device, for example, admin. The functions available are those supported by the device, for example, live view, two-way audio.
  4. Tap Share to share the device/channel that you have selected.

  • You can tap QR Code to generate a QR code and allow other users to share the device by scanning the QR code.

  • For users whose service area is International, sharing is allowed only between users in the same region.

Export Diagnostic Info

  1. Tap a camera or an NVR.

    Shared devices are not supported.
  2. Tap ✏️.
  3. Choose the file you want to export and then tap Export.

    You need to choose the NVR or a channel if you tapped an NVR in step 1.
  4. After the file is downloaded, choose an app to share the file.
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